Comments on: Issue tracking systems – part 2 http://www.knightsgame.org.uk/blog/2009/11/28/issue-tracking-systems-part-2/ Knights news, announcements and future plans Mon, 02 Jan 2012 22:27:00 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Daniel Freeman http://www.knightsgame.org.uk/blog/2009/11/28/issue-tracking-systems-part-2/comment-page-1/#comment-625 Daniel Freeman Thu, 03 Dec 2009 20:13:19 +0000 http://www.knightsgame.org.uk/blog/?p=147#comment-625 Stephen, Thanks for giving JIRA fair treatment. (quick disclaimer, I work for Atlassian) I logged into your Knightsgame tracker, and noticed that you are actually using JIRA Studio. It's worth mentioning because that also includes a bunch of other functionality that is useful for the Knightsgame contributors, including, hosted subversion, agile planning, a project wiki, subversion viewer, Code Review and Continuous integration. We hope all these features help your team build some good software. Enjoy. Stephen,

Thanks for giving JIRA fair treatment. (quick disclaimer, I work for Atlassian) I logged into your Knightsgame tracker, and noticed that you are actually using JIRA Studio. It’s worth mentioning because that also includes a bunch of other functionality that is useful for the Knightsgame contributors, including, hosted subversion, agile planning, a project wiki, subversion viewer, Code Review and Continuous integration.
We hope all these features help your team build some good software. Enjoy.

]]> By: Stephen http://www.knightsgame.org.uk/blog/2009/11/28/issue-tracking-systems-part-2/comment-page-1/#comment-605 Stephen Sun, 29 Nov 2009 22:19:02 +0000 http://www.knightsgame.org.uk/blog/?p=147#comment-605 Well I'm sorry if my post sounded a bit harsh.. it just seemed like you had come along to promote your own company. At least it looked that way. At least you've given us few more details now. I will take a look at that link (and at Lighthouse) when I get a chance. Well I’m sorry if my post sounded a bit harsh.. it just seemed like you had come along to promote your own company. At least it looked that way.

At least you’ve given us few more details now. I will take a look at that link (and at Lighthouse) when I get a chance.

]]> By: Will http://www.knightsgame.org.uk/blog/2009/11/28/issue-tracking-systems-part-2/comment-page-1/#comment-604 Will Sun, 29 Nov 2009 20:29:08 +0000 http://www.knightsgame.org.uk/blog/?p=147#comment-604 I also went to journalism school and keep tabs on a lot of news organizations and such. It was more a questions of personal interest vs a work related thing, or I would have used my work credentials to post. I just find the overall experience of JIRA to be a headache from my experience. Maybe I'm biased because it's bulky, which applies to many of the installable systems. Issue trackers are all different, and everyone has different needs. I personally never understood why so many of them have tons of fields and concentrate on priority based workflow in small team sized environments. I have a tendency to lean towards http://www.43folders.com/2009/04/28/priorities when it comes to workflow, and very few issue trackers follow such a pattern for their workflow. I also went to journalism school and keep tabs on a lot of news organizations and such. It was more a questions of personal interest vs a work related thing, or I would have used my work credentials to post.

I just find the overall experience of JIRA to be a headache from my experience. Maybe I’m biased because it’s bulky, which applies to many of the installable systems.

Issue trackers are all different, and everyone has different needs. I personally never understood why so many of them have tons of fields and concentrate on priority based workflow in small team sized environments. I have a tendency to lean towards http://www.43folders.com/2009/04/28/priorities when it comes to workflow, and very few issue trackers follow such a pattern for their workflow.

]]> By: Stephen http://www.knightsgame.org.uk/blog/2009/11/28/issue-tracking-systems-part-2/comment-page-1/#comment-598 Stephen Sun, 29 Nov 2009 00:37:16 +0000 http://www.knightsgame.org.uk/blog/?p=147#comment-598 Well I checked out your IP and email address and it appears you work for the company that makes Lighthouse. You might have stated that. In any case I have been using JIRA for 3 years now at work and I can honestly say that I have never had any problems with it, it has certainly not been "a headache and awful to use". Nor has anyone I know complained about it. Perhaps you could give some more details of what you think is bad about it. Ultimately it will be up to my users to decide whether they like it or not, but for my part I have nothing against Jira, at the moment anyway. Well I checked out your IP and email address and it appears you work for the company that makes Lighthouse. You might have stated that.

In any case I have been using JIRA for 3 years now at work and I can honestly say that I have never had any problems with it, it has certainly not been “a headache and awful to use”. Nor has anyone I know complained about it. Perhaps you could give some more details of what you think is bad about it.

Ultimately it will be up to my users to decide whether they like it or not, but for my part I have nothing against Jira, at the moment anyway.

]]> By: Will http://www.knightsgame.org.uk/blog/2009/11/28/issue-tracking-systems-part-2/comment-page-1/#comment-596 Will Sat, 28 Nov 2009 21:46:31 +0000 http://www.knightsgame.org.uk/blog/?p=147#comment-596 Did you look at any hosted solutions? Such as http://lighthouseapp.com ? Issue trackers should not be a painful, priority driven experience. JIRA is a headache and awful to use, track does it's job but that's about it. Did you look at any hosted solutions? Such as http://lighthouseapp.com ? Issue trackers should not be a painful, priority driven experience. JIRA is a headache and awful to use, track does it’s job but that’s about it.

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